Let's talk about antifraud. Cheelee has implemented anti-fraud system that monitors suspicious user activity.
22 Jun 2023, 10:32
Let's talk about antifraud š
Cheelee has implemented anti-fraud system that monitors suspicious user activity
ā ļø One user can only have one account*
*Exception: You CAN have two accounts if one is a brand account, i.e. is used for promotion, the second one is personal, i.e. used to make money
ā ļø You should use one device for your account
What is meant by suspicious activity?
ā using multiple accounts
š using third-party tools and other frauds bypassing the rules of the platform
What happens if the system detects suspicious activity?
ā± the commission for withdrawing to an external wallet increases
š¤ if the user continues conducting suspicious activity when using the app, the account will be blocked
āļø If you stopped using your device and got a new one, you can log into your account from a new device š
āļø If you think we flagged your account as a fraud unfairly, you can write to @CheeleeSupportBot
After checking your account we can:
ā
remove the fraud flag and acknowledge a false positive
ā
block the transactions on the account without discussing the reason
The antifraud system in Cheelee relies on many factors. When checking, our team has all the tools that allow us to assess the situation accurately. However, the system is still being tested, so it is important to understand that errors may occur š¤
We strive to make sure the platform and all honest users are secured, so we kindly ask you to follow the rules when using Cheelee in order to avoid unpleasant circumstances š